2016 saw Let Leeds celebrating its fifth successive award win at The Lettings Agency of the Year Awards and was the only agency in Leeds to have won a regional award. Here is a timeline of our awards which highlight our dedication to providing the best standard of expertise and customer care to all of our Tenants and Landlords.
Best Small Northern Lettings Agency of the Year 2016 – Silver
The judging panel commented: "Let Leeds is a great business. Its ethos is that ‘Every Move Matters” and the panel found that the Let Leeds team seek to embody this at every turn. The team has been busy over the past 12 months with a full restructure, rebrand and acquisitions. The team has been split into three specialist teams, each of which provides a specific service according to a strict set of standards. The NPS scores are excellent and it is clear that the client base is totally engaged with this agency. Landlords can rest assured that they are in experienced hands with Let Leeds: the team is knowledgeable and seeks to go the extra mile in terms of the expertise and advice they offer. A recently introduced investment sales service has reaped rewards by working with the sales department on transferring investment properties between Landlords and allowing them to retain the properties as managed stock. It has also enabled them to have detailed and regular conversations with Landlords, increasing engagement and cementing the relationship in the process."
Best Single Northern Office – Gold
This award highlighted the improvements made to the business and the service provided to our customers. Winning the award proved that our current strategy of optimising the way we work and the services we offer is effective. We're focussed on providing the best customer service possible and the award is a welcome sign that what we're doing is the best for our customers.
Single Northern Letting Agent of the Year – Silver
The judges commented that "everyone at Let Leeds is positive and helpful and works to ethical and stringent standards. There is a real urge to demonstrate a dynamic and innovative approach to lettings and they are very vocal in wanting to shake the market up. The use of technology is well thought out and designed with the client in mind. The view is that anything implemented, whether a new website or a simple canvassing letter, must have direct and tangible client benefit.
Sunday Times Letting Agency of the Year, Northern office – Gold
On winning the award, Managing Director of Let Leeds, Luke Gidney commented "we always strive to do the very best for our Tenants and Landlords, as we believe that is the duty of a reputable Letting Agent. And we do this with no intention of winning any kind of award. It is a great honour and privilege for Let Leeds to pick up its second national gold award in a matter of weeks. A year ago, we were celebrating silver in the Sunday Times awards and it is immensely pleasing to collect gold this time."
Yorkshire and Humber ESTAS Award – Gold
“The ESTAS competition is about recognising the hard work agents put in every day, every week and month of the year" says Simon Brown who runs the national scheme. "So to be shortlisted is a great achievement, but to win is the highest accolade any agent can achieve".
Best Northern Single Letting Agency – Silver
"Landlords and Tenants can be confident that the agents displaying this awards medal represent the very best of the best. Whilst there has been much talk of the need to establish minimum standards for Lettings Agents, I am delighted that these awards can shine a light on those firms that are exceeding standards at every level within an increasingly competitive industry."
'Best Letting Agent in Yorkshire' category and awarded 'Top 10 Agent in Yorkshire'
Jon Notley, Commercial Director of Zoopla said "The ESTAS are about consumers; consumers who have recognised agents for the high standard of customer service that they provide. This is exactly why Zoopla is involved with the ESTAs for the second year running and we are delighted to support and be part of this key industry event".
Whether you are a Tenant or Landlord we promise to deliver an award-winning, high quality service. To see our full list of properties and services click here.